Job Summary:

The Change Agent/Community Health Worker helps individuals and communities adopt healthy behaviors and conducts outreach to implement programs in the community that promote, maintain, and improve health outcomes.

Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Work closely with the Department of Adult Corrections to collaborate on re-entry planning.

• Conduct Individualized Re-entry Plan (IRP) pre and/or post release.

• Facilitate resource navigation. 

• Provide culturally aligned and responsive recovery coaching services.

• Identifies or contacts members of high-risk or otherwise targeted groups such as members of minority populations or low-income populations. 

• Assist members in obtaining vital records and driver’s license restoration.

• Advises clients or community groups on issues related to improving general health, including physical health, mental health, public health, and risk prevention.

• Attend community meetings or health fairs to understand community issues or to build relationships with community members. Distributes flyers, brochures, or other informational or educational documents to inform members of a targeted community about available resources.

• Collect information from individuals to compile vital statistics about general health or community members. 

• Advise members and community groups on issues pertaining to returning citizens and impacted families.

• Conducts home visits for high-risk individuals to monitor their progress or to assess their needs.

• Transports or accompanies clients to scheduled health appointments or referral sites such as recovery meetings and support groups.

• Advocates for individual or community health needs with government agencies or health service providers. 

• Teaches appropriate parenting behaviors to individuals or families.

• Assists families to apply for social services including Medicaid or Women, Infants, and Children (WIC). 

• Interprets, translates, or provides cultural mediation related to health services or information for community members.

• Record member encounters and appropriate information in Apricot system in a timely manner.

• Retains and submits receipts for all spending on behalf of client or Operation Gateway promptly.

• Performs other duties as assigned. 

Required Skills/Abilities:

• Knowledge of community health resources.

• Understand reentry processes and demonstrate cultural sensitivity.

• Ability to effectively communicate with a diverse population and establish trust.

• Effective time management skills and ability to prioritize tasks.

• Familiarity with electronic devices, MS Office suite, and ability to learn Apricot Database System.

• Typing skills

• Effective active listening skills and social awareness.

Education and Experience:

• Community Health certification required.

• Peer Support Specialist Certification.

• Three to five years of related or lived experience required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer. May be required to stand for prolonged periods of time, climb stairs, and perform strenuous activity.

• Must be able to lift 50 pounds at times.

• NC Driver's License, Automobile Insurance and reliable transportation required.